Terms & Conditions

These Terms govern all services provided by SC PROPOSITUM LABS SRL (Propositum Labs, "we", "us"), a company registered in Romania.

• Registered office: Bucharest, Romania
• Trade Register number: J2026050901009
• Fiscal code (CUI): 55463100
• Email: hello@propositumlabs.com
• Phone: +40750410620

By booking a call, subscribing to a plan, or sending us footage, you ("the Client", "you") accept these Terms.

Our services are offered exclusively to businesses, sole traders, and professionals acting in a commercial capacity. They are not offered to consumers.

You confirm that you are contracting for business purposes. Consumer protection rules — including statutory rights of withdrawal or "cooling-off" periods under EU, UK, or other consumer legislation - do not apply to this agreement.

If you are not contracting in a business capacity, do not purchase our services.

We provide remote post-production and content packaging: editing, colour correction, captioning, audio treatment, graphics, and formatting of video footage that you supply.

We are an editing service, not a production company. Except where on-location filming has been separately agreed and paid for (see clause 15), we do not film, direct, script, or appear at your location.

3.1 What counts as one "video"

Unless agreed otherwise in writing, one video means:

• One finished vertical short-form video, up to 90 seconds in final duration
• Edited from a maximum of 20 minutes of your source footage
• Delivered in up to two aspect ratios (e.g. 9:16 and 1:1)

Video requirements beyond this - longer runtimes, multi-camera edits, complex motion graphics, additional aspect ratios, or edits assembled from more than 20 minutes of raw footage - are quoted separately.

3.2 Plans

Deliverable quantities, revision allowances, and turnaround times for each plan (Presencia, Impulso, Autoridad) are as published on our website at the time of purchase.

To deliver on time, we need from you:

• Usable footage. In focus, correctly exposed, with audible sound, and free from significant technical defects.
• Brand assets, where relevant: logo files, fonts, colour codes, and any brand guidelines.
• A named contact authorised to give feedback and approve deliverables.
• Timely feedback in line with clause 7.

Turnaround times do not begin until complete, usable footage and all necessary assets have been received.

We may, at our discretion, reject footage as unusable and request a reshoot. Time spent on unusable footage is not refundable and does not extend the billing month.

Published turnaround times (72h / 48h / 24h depending on plan) apply to a single video, measured from the moment we receive complete, usable footage for that video. They do not apply to an entire monthly package.

• Turnaround is measured in business days, Monday to Friday, excluding Romanian public holidays.
• Deliverables are issued on a rolling weekly schedule across the month.
• If you send all of your monthly footage at once, or late in the billing month, videos will be delivered in sequence and may extend beyond the end of that month.

Your plan provides a set number of videos per billing month.

Unused videos do not roll over. If you do not supply footage in time for us to produce your full allowance within the billing month, the unused allowance expires at the end of that month.

Grace exception: where we have received your footage but delivery extends past the month-end because of our schedule, those videos will be completed at no additional charge.

We may, at our sole discretion and as a goodwill gesture, allow limited carry-over. Any such gesture is not a precedent and does not vary these Terms.

7.1 Revision allowance

Each plan includes a stated number of revision rounds per video. A revision round means one consolidated set of change requests submitted together.

7.2 What is and isn't a revision

Included as a revision: timing and trim adjustments, caption corrections, music swaps, colour tweaks, graphic and text corrections, reordering existing shots.

Not a revision - chargeable as new work: changing the creative direction or concept after approval of a first cut, using different source footage, changing the video's format or length, adding scope not in the original brief, or requests made after the approval window has closed.

7.3 Feedback window and deemed approval

You must submit feedback within five (5) business days of delivery.

If we receive no feedback within five business days, the video is deemed approved, the revision allowance for that video expires, and any subsequent changes are chargeable at our then-current hourly rate.

7.4 Consolidated feedback

Feedback must be submitted in a single consolidated message per round. Feedback delivered piecemeal across multiple messages may be treated as multiple revision rounds.

• All prices are stated excluding VAT. Applicable tax is added at invoicing.
• EU B2B clients: where you provide a valid VAT identification number, the reverse-charge mechanism may apply and we will invoice at 0% VAT. You are responsible for accounting for VAT in your own jurisdiction.
• Clients outside the EU (including the United States, Canada, and the United Kingdom): invoices are issued without Romanian VAT. You are responsible for any import, sales, use, GST/HST, or withholding taxes in your jurisdiction.
• Subscriptions are billed monthly in advance. Work begins once the first invoice is paid.
• Payment terms: due on receipt unless agreed otherwise in writing.
• Late payment: if an invoice remains unpaid for seven (7) days past its due date, we may suspend all work and withhold undelivered deliverables until payment is received. Statutory interest on late commercial payments may be applied.
• Currency: all fees are in euro (EUR). Any bank charges, currency conversion costs, or transfer fees are borne by you.
• Fees paid are non-refundable except where required by law or where we have failed to deliver and cannot remedy the failure.

• Subscriptions run month to month and renew automatically on the same date each month until cancelled.
• Either party may cancel by giving written notice at least seven (7) days before the next renewal date.
• Cancellation takes effect at the end of the current paid month. The current month is not refunded pro rata, and we will complete any videos for which usable footage has already been received.
• We may change our prices with thirty (30) days' written notice. Your existing rate applies until the end of that notice period.
• We may suspend or terminate immediately for non-payment, abusive conduct toward our team, or breach of clause 11.

10.1 Your footage

You retain full ownership of all raw footage and brand assets you supply.

10.2 Finished deliverables

Upon full payment of the invoice covering them, we assign to you the ownership rights in the finished videos, for unlimited commercial use.

Until payment is received in full, all rights in the deliverables remain with us and you have no licence to publish or use them.

10.3 Our tools and templates

We retain ownership of our project files, presets, templates, motion-graphics systems, LUTs, and working methods. These are not transferred to you. Editable source project files are not included in any plan and may be provided only under a separate written agreement and fee.

10.4 Third-party assets

Music, stock footage, fonts, and sound effects are licensed to us from third parties for use in your deliverables. These licences may be limited in scope (for example, to organic social media use and not to paid advertising).

If you intend to use a video in paid advertising, tell us before production, so that an appropriate licence can be obtained. We are not liable for claims arising from your use of a deliverable outside the scope of the licence we obtained.

11.1 You warrant that

• You own, or have all necessary rights and permissions to use and to grant us the right to edit, all footage, images, music, logos, and materials you supply.
• Every identifiable person appearing or heard in your footage has given valid consent to being filmed, to the footage being edited, and to it being published on social media — and, unless you tell us otherwise under clause 12.3, to its use in our portfolio.
• Where footage was recorded in a clinic, medical, legal, financial, educational, or other confidential setting, you have obtained all consents required under applicable data protection and professional confidentiality rules, including explicit consent where health data or other special-category data is involved.
• The content you ask us to produce is lawful, is not defamatory, and does not infringe any third party's rights.
• Any claims made on camera (medical, financial, legal, or performance claims) comply with the advertising and professional regulations of your jurisdiction.

11.2 Indemnity

You will indemnify and hold us harmless against any claim, loss, damage, fine, or legal cost arising from a breach of the warranties in clause 11.1 - including claims by individuals appearing in your footage, claims of copyright infringement, and regulatory action relating to the content of your videos.

12.1 Licence granted to us

You grant Propositum Labs a perpetual, worldwide, non-exclusive, royalty-free licence to reproduce, display, and distribute the finished deliverables - in whole or as excerpts, stills, or before-and-after comparisons - together with your business name, logo, and social media handle, for the purpose of promoting our services.

This includes use on:

• Our website and portfolio pages
• Our social media profiles (Instagram, TikTok, YouTube, LinkedIn and any future channels)
• Showreels, case studies, pitch decks, proposals, and award or directory submissions
• Paid advertising for Propositum Labs

12.2 Our commitments

We will:

• Not publish any deliverable before you have published it, or before 30 days from delivery, whichever is sooner.
• Present your content accurately and in a manner that does not disparage your business.
• Not disclose your commercial terms, pricing, or confidential business information.
• On reasonable written request, remove a specific deliverable from our active channels within 30 days. We are not obliged to recover copies already distributed, archived, cached, downloaded by third parties, or embedded in printed or previously served advertising.

12.3 Opting out

If you do not wish your content to be used promotionally, you must notify us in writing before production begins. We will honour any such request.

Because portfolio use forms part of the value exchange at our published rates, a confidentiality arrangement may be subject to a surcharge, quoted in advance.

12.4 Confidential sectors

Where your content involves patients, clients, minors, or confidential matters, you must proactively tell us so we can exclude it from promotional use. We rely on your notification.

We provide editing and content production services. We do not guarantee any specific outcome - including views, reach, engagement, follower growth, leads, enquiries, sales, revenue, or algorithmic performance.

Social media results depend on factors outside our control, including your offer, your on-camera delivery, your posting consistency, your market, and platform algorithms. Any figures, examples, or case studies we share are illustrative and are not a promise of comparable results.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.

Subject to that:

• Our total aggregate liability arising out of or in connection with this agreement is limited to the total fees you have paid to us in the three (3) months immediately preceding the event giving rise to the claim.
• We are not liable for indirect or consequential loss, including loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or reputational damage.
• We are not liable for loss of footage. You must retain your own backup of all raw footage. We are not a storage or archival service and may delete project files and source footage 90 days after final delivery.

On-location filming is available only in Bucharest, Romania, only as a separately quoted paid add-on, and is subject to availability.

Where booked:

• Session dates must be confirmed in writing in advance.
• Cancellation or rescheduling with less than 48 hours' notice is charged in full.
• You are responsible for securing access, permissions, and any location or filming permits required.
• You are responsible for obtaining consent from every person present who may appear on camera.

Outside Bucharest, all services are remote and you supply the footage.

Each party will keep confidential any non-public business information disclosed by the other and will not disclose it to third parties except to employees, contractors, or advisers who need it and are bound by equivalent obligations.

We work with freelance editors and contractors who are bound by confidentiality obligations. You consent to your footage being processed by our vetted contractors for the purpose of delivering the service.

This clause does not restrict our portfolio rights under clause 12.

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

Where your footage contains personal data of third parties (your customers, patients, staff, or members of the public), you are the data controller and we act as your processor in respect of that data. The processing terms in our Privacy Policy apply. You warrant that you have a valid lawful basis for that processing.

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, civil unrest, epidemics, strikes, power or internet failure, or acts of government. We will notify you promptly and resume as soon as practicable.

These Terms are governed by the laws of Romania.

The courts of Bucharest, Romania have exclusive jurisdiction over any dispute, regardless of your location.

Before commencing proceedings, both parties agree to attempt in good faith to resolve the dispute through direct discussion for a period of 30 days.

• Entire agreement. These Terms, together with your plan details and any written quotation, form the entire agreement between us and supersede any prior discussions.
• Changes. We may update these Terms. Material changes will be notified by email at least 30 days in advance and will apply from your next renewal.
• Severability. If any clause is found unenforceable, the remainder continues in effect.
• No waiver. Failure to enforce a term is not a waiver of it.
• Assignment. You may not assign this agreement without our written consent.
• Language. These Terms are issued in English. Any translation is for convenience; the English version prevails.

Questions about these Terms: hello@propositumlabs.com